I collect personal data when you:

• Fill out a contact form

• Subscribe to my newsletter

• Browse my website (via cookies and analytics tools)

This may include your name, email address, phone number, business name, and any message or enquiry you submit.

I use your information to:

• Respond to your enquiries

• Send newsletters or marketing emails (if you’ve opted in)

• Improve my website and services

• Maintain records for business and legal purposes

• I do not sell your information to any third parties

To run this website and deliver my services, I use:

• Google Analytics & Google Search Console – website analytics and performance tracking

• SEMRush – SEO and keyword tracking

• MailerLite – newsletter distribution

• Stripe (via Xero) – invoicing and payment processing

These platforms may collect anonymous or identifiable data in accordance with their own privacy policies.

My website uses cookies to:

• Monitor website usage

• Enable site functionality

• Personalise your browsing experience

A cookie banner is provided to inform and request your consent.

I store your data securely and only for as long as necessary. I do not sell or share your information with third parties unless legally required.

As I work with clients around the world, your data may be accessed or processed outside of Australia in compliance with privacy standards.

You can:

• Request access to the personal data I hold about you

• Unsubscribe from marketing emails at any time

• Request that I delete your personal data (unless required for legal purposes)

To make a request or ask questions, contact me at: zoe@zoe-hannah.com